Help / F.A.Q.

Login and Registration
Why should I create an account ?
I've lost my password !
Why can't I log in ?
I registered but cannot log in !
What is "Automatic login" ?

Sticker composition
Why can I not change the colour of some logos ?
Why can't I reduce the logos much ?
Why can I not distort some logos ?
What does "mirror effect" mean ?
Why is it better to affix a sticker in mirror effect to my windscreen ?
Why can't I cut out some logos or texts in mirror?
I would like to affix a frosted coloured pictogram on my shower door, is this possible ?
How can I add text to the pictogram or logo I have chosen ?
When I place a picto, it does not appear on my worksheet. Why ?
How can I simulate my car's decoration ?
How can the pictogram's image be enlarged in the logobank to get a better look ?

Order, delivery and invoicing
Are shipping, handling and VAT included in the price ?
Why can't I have the parcel delivered to my home ?
I have ordered lettering that I affixed to my shop window and I would like to reorder the identical lettering. Do I have to recreate it ?

Login and Registration
Why should I create an account ?
You should not create an account to seek pictos, logos, fonts or vehicles. Nor even to compose your stickers and to prepare your jobs !

You need an account and be logged in to be able to put an order and to choose your means of payment, your Kiala point of delivery. Mywebstickers needs your co-ordinates in order to treat your orders, to inform you when they are ready, to prepare your invoice...
I've lost my password !
Don't panic ! While your password cannot be retrieved it can be reset. To do this go to the login page and click Send my password. Follow the instructions and you should be back online in no time.
Why can't I log in ?
Did you create an account ? Seriously, you must register in order to log in.
I registered but cannot log in !
First check that you are entering the correct username (email) and password. If they are okay then maybe your account was not activated. MyWebStickesr requires all new registrations be activated by yourself before you can log on. When you registered you should have received an email with activation instructions. If you were sent an email then follow the instructions; if you did not receive the email then check that your email address is valid. If you are sure the email address you used is valid then try contacting the webmaster.
What is "Automatic login" ?
This option let you connect automatically when you visit MyWebStickers, even after having shut your computer down.

Caution. If you share your computer with other people or if you connect from a Cybercafe, do not select this option. Indeed, the other users could then visit MyWebStickers under your identity. In this configuration, it is also advised to disconnect yourself before closing MyWebStickers.

MyWebStickers stores certain data making it possible to identify you. These data are temporary. After a few days without connection, it will be necessary to introduce your password again. After 3 months, it will also be necessary to introduce your email. It is necessary to authorize Cookies in your browser for a correct operation of the web site.